Shipping policy

Shipping Policy

Thank you for supporting Meadow & Glow! Below you’ll find details about how and when your order will ship.

Processing Times

All orders are processed within 2–5 business days. Please note that during holidays or high-volume periods, processing may take slightly longer. We’ll notify you if there are any significant delays.

Shipping Rates & Delivery Times

We currently ship within Canada. Shipping charges will be calculated and displayed at checkout.

Estimated delivery times:

• Ontario: 2–5 business days

• Other Canadian provinces: 5–10 business days

Shipping timelines are estimates and do not include processing time.

Heat-Sensitive Products

Some items (like body butters and balms) may melt during hot weather. This does not affect the product's quality. If your item arrives soft or melted, place it in a cool, dry place or the fridge to firm up again.

Order Tracking

You’ll receive a confirmation email with tracking details once your order has shipped.

Local Pickup or Delivery

If you're in the [insert city/region], we may offer free local pickup or delivery. Please contact us at [insert email] to inquire.

Lost or Delayed Packages

We are not responsible for delays or lost packages caused by the shipping carrier. If your package is marked as delivered but you haven’t received it, please contact the carrier directly. If you need help, feel free to reach out to us.

Incorrect Shipping Info

Please ensure your address is correct at checkout. We are not responsible for orders sent to incorrect or incomplete addresses.

Contact

Questions? Email us at meadowandglow@gmail.com and we’ll be happy to assist you.